If you are not home, the deliverer tries to deliver the package first to the neighbors. If this does not work, the deliverer will try it again the next day. Can we not deliver the package again? Then we will keep it for you in a location near you. You then have two weeks to pick up the package. Then the package will be returned to us. Do not forget to include a valid ID if you collect your package, otherwise the employee will not be able to provide you the package.